User roles are created based on how you will use RVNG, you will find examples of the different access levels below.
Reservation Find-View only role
This role is strictly for those personnel that need to check arrivals and look up reservation details on the Property dashboard only.
The Reports role is for those individuals that only need access to the RVNG reporting suite on the Property dashboard.
The Hotel Agent/User role is for those tasks associated with a front desk agent or supervisor.
This role gives access to the Property dashboard and allows the user to view, but not change, property information. They are able to make inventory and rate modifications. The Hotel User may also view arrivals, the history of transactions, find reservations and have access to the RVNG reporting suite.
The Hotel Manager role would include those tasks usually associated with a Property Manager or Assistant Manager.
This role gives access to the Property dashboard and allows the user to view and change property information and images. They are able to build new rate plans, make inventory and rate modifications, view arrivals, the history of transactions, find reservations and have access to the RVNG reporting suite.
In addition to the Hotel Manager role, Hotel Admin can perform administrative functions for the property. This role gives access to the Property dashboard and includes adding users for the property, setting up Policies and managing Property Profiles.
In addition to options available for a Hotel Admin role, Group Admin can perform administrative functions for the chain as well as any properties within the chain.
This user has access to both Property and Chain dashboards, including:
Adding users and assigning them specific roles and access to properties
Setting up contacts, preferences, policies, and contracts that will be inherited by the properties in the chain
Ability to search all properties in the chain or a subset as authorized
Run reports for your properties or groups of properties